Posts tagged in UCD

Lindgren, H. (2012) Knowledge Artifacts as Tools to Communicate and Develop Knowledge in Collaborative User-Driven Design, CBMS 2012

This paper had some of the keywords I use, but was little bit off my topic. It is focused on development of ICT-tools that help collaboration and care in clinical context

Continue reading...Lindgren, H. (2012) Knowledge Artifacts as Tools to Communicate and Develop Knowledge in Collaborative User-Driven Design, CBMS 2012

LETTL, C. 2007. User involvement competence for radical innovation. Journal of Engineering and Technology Management 24, 1–2, 53–75.

This paper discusses involving users into radical innovation (RI) process. The users may be incapable of contributing to RI due to functional fixations, inability to evaluate concepts without existing reference product

Continue reading...LETTL, C. 2007. User involvement competence for radical innovation. Journal of Engineering and Technology Management 24, 1–2, 53–75.

MARTI, P. AND BANNON, L.J. 2009. Exploring User-Centred Design in Practice: Some Caveats. Knowledge, Technology & Policy 22, 1, 7

Marti and Bannon [Marti and Bannon 2009] re-iterate UCD from its now well-established definitions and foundation (see [Norman and Draper 1986] [Gould and Lewis 1985; Gould et al. 1991] and ISO

Continue reading...MARTI, P. AND BANNON, L.J. 2009. Exploring User-Centred Design in Practice: Some Caveats. Knowledge, Technology & Policy 22, 1, 7

GOULD, J.D., BOIES, S.J., AND LEWIS, C. 1991. Making usable, useful, productivity-enhancing computer applications. Communications of the ACM 34, 1, 74

Gould, Boies and Lewis (1991) elaborate on their own rules by emphasizing the need to act out the design for usability principles as a process, and by adding a fourth rule

Continue reading...GOULD, J.D., BOIES, S.J., AND LEWIS, C. 1991. Making usable, useful, productivity-enhancing computer applications. Communications of the ACM 34, 1, 74

GOULD, J.D. AND LEWIS, C. 1985. Designing for usability: key principles and what designers think. Communications of the ACM 28, 3, 300-311

Legends of UCD Gould and Lewis reported their famous Key principles for Design. These were later extended and adapted to most of our standards etc. I’d say a truly seminal work

Continue reading...GOULD, J.D. AND LEWIS, C. 1985. Designing for usability: key principles and what designers think. Communications of the ACM 28, 3, 300-311

Mackay et al. (2000) Reconfiguring the User: Using Rapid Application Development. Social Studies of Science 30(5). pp. 737-757

The paper presents an analysis of the role of ‘user’ in a rapid application development project. The article utilizes Woolgar’s idea of configuring the user as basis or background and extends

Continue reading...Mackay et al. (2000) Reconfiguring the User: Using Rapid Application Development. Social Studies of Science 30(5). pp. 737-757

Garrety, K. & Badham, R. (2004) User-Centered Design and the Normative Politics of Technology, Technology & Human Values, Vol. 29, No. 2. pp. 191-212

Garrety and Badham present an interesting case study of the introduction and use of UCD methods in a mining and manufacturing company in Australia. The paper focuses on politics on getting

Continue reading...Garrety, K. & Badham, R. (2004) User-Centered Design and the Normative Politics of Technology, Technology & Human Values, Vol. 29, No. 2. pp. 191-212

Greenberg, S. & Buxton, B. (2008) Usability Evaluation Considered Harmful (Some of the Time). In CHI 2008 Proceedings, pp. 111-120.

Greenberg and Buxton have listed in their paper a number of problems related to usability testing, and situations where usability evaluation can even be harmful ”if naively done ’by rule’ rather

Continue reading...Greenberg, S. & Buxton, B. (2008) Usability Evaluation Considered Harmful (Some of the Time). In CHI 2008 Proceedings, pp. 111-120.

Lee, J.H. and Popovic, V. and Blackler, A.L. and Lee, K.P. (2009)User-designer collaboration during the early stage of the design process. IASDR 2009 Proceedings

Lee et al. give a nice introduction in involving users to product design. They claim collaboration (if understood) is the magic bullet to users’ tacit needs. The Authors claim literature to

Continue reading...Lee, J.H. and Popovic, V. and Blackler, A.L. and Lee, K.P. (2009)User-designer collaboration during the early stage of the design process. IASDR 2009 Proceedings