Design representations are used in user centered design to direct the design process and communication functions to enlist interdisciplinary participation. Five functions of design representations are listed in the paper (based
Continue reading...Hendry, D.G. 2004, “Communication functions and the adaptation of design representations in interdisciplinary teams”, The 5th conference on Designing interactive systems: processes, practices, methods, and techniques (DIS ’04)ACM, New York, USA, pp. 123.
Van den Haak and de Jong (2005) compared the interaction between the test moderator and test user in two different settings: using thinking-aloud method alone and paired
Continue reading...van den Haak, M.J. and de Jong, M.D.T. (2005) Analyzing the interaction between facilitator and participants in two variants of the think-aloud method. Proceedings of the International Professional Communication Conference, 2005 (IPCC 2005). pp. 323- 327.
To study the correlations between common usability metrics used in typical usability tests, Sauro and Lewis made an analysis focusing on summative usability studies made in practice
Continue reading...Sauro, J. and Lewis, J.R. (2009) Correlations among prototypical usability metrics: evidence for the construct of usability. In Proceedings of the 27th international conference on Human factors in computing systems (CHI ’09). ACM, New York, USA, pp. 1609-1618.
Kjeldskov, Skov and Stage approached the question of differences between novice and expert users as test participants in a new way. Instead of having different users representing either novice or expert
Continue reading...Kjeldskov, J., Skov, M.B. and Stage, J. (2005) Does time heal? A longitudinal study of usability. In Proceedings of the 17th Australia conference on Computer-Human Interaction: Citizens Online: Considerations for Today and the Future (OZCHI ’05). Computer-Human Interaction Special Interest Group (CHISIG) of Australia, Narrabundah, Australia, Australia, pp. 1-10
Hornaek and Law repeated a similar meta-analysis as Nielsen and Levy (1994) on usability studies reported in top HCI conferences and journals. They studied the data from
Continue reading...Hornbaek, K. and Law, E.L-C. (2007) Meta-analysis of correlations among usability measures. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI ’07). ACM, New York, NY, USA, pp. 617-626.
Paper lists ten critical factors in the design process: defining the problem, a working design team, the right tools for the job, communicating effectively, getting the concept right, keeping it simple
Continue reading...Hales, C. (2000). Ten Critical Factors in the Design Process. ASME, Strongsville, Ohio, May 23 – 24.
I found this paper to be interesting since it tackles the same challenges that we have studied: boundary objects in maintenance. The data for this paper was collected with observations, which
Continue reading...Betz, M. (2010) The Secret Life of Machines -Boundary Objects in Maintenance, Repair and Overhaul, Pervasive Computing 2010, Lecture notes in Computer Science, vol 6030, pp. 174-191
I came across this article when I was looking for paper that discusses how engineering communication can be supported. However, the concept engineering communication in the title was a bit misleading
Continue reading...Mehlenbacher, B. et al. (2010) Social media for sustainable engineering communication, SIGDOC’10
The use of task context (i.e. the context of the user’s current activities) to guide information seeking of knowledge workers is valuable for improving their effectiveness. That is, user’s context can
Continue reading...Gomez-Perez, J.M. et al. (2009) Using Task Context to Achieve Effective Information Delivery, Workhop on Context, Information and Ontologies, Greece
Brix’s article challenges the idea that user-centered approach to design is required in order to ensure usable designs. While the article agrees that involving users to design process is one way
Continue reading...Brix, A 2009, ‘Does user-driven design drive design-driven users?: Reflections on the conceptual framing of user informed design processes’, Seoul, South Korea, 30-06-10,