Accepted papers to this workshop:
A.S. Almeida, Licinio Roque and Paulo Rupino Da Cunha: Mixing UX and SD to Improve a Data Science Studio – learning from practice
Graham Dove: Some UX & Service Design Challenges in Noise Monitoring and Mitigation
Elina Hildén and Kaisa Väänänen: Bus Travel Experience – in the Crossroads of Service and Experience Design
Minna Isomursu, Erik Grönval, Sanna Marttila and Louise Barkhuus: Bridging Service and Experience Design with Value Co-creation
Effie Law, Virpi Roto, Heli Väätäjä and Yichen Lu: From UX Design Methods to Service Design Methods: Is it just a Matter of Scalability?
Gabriela Marcu and Karina Caro: Using Service Blueprinting to Identify UX Design Opportunities: A Case Study on Engaging Participants in Autism Research
Aleksandra Melnikova and Valerie Mitchell: Service design and experience design: what unites us is greater than what divides us
Kirsikka Vaajakallio, Anna Pyyluoma, Zeynep Falay von Fittner and Tuuli Mattelmäki: Experience strategies in the back stage
Peter Vistisen and Søren Poulsen: Temporal sketching as a method to balance service and experience design