Accepted papers to this workshop:

A.S. Almeida, Licinio Roque and Paulo Rupino Da Cunha: Mixing UX and SD to Improve a Data Science Studio – learning from practice

Graham Dove: Some UX & Service Design Challenges in Noise Monitoring and Mitigation

Elina Hildén and Kaisa Väänänen: Bus Travel Experience – in the Crossroads of Service and Experience Design

Minna Isomursu, Erik Grönval, Sanna Marttila and Louise Barkhuus: Bridging Service and Experience Design with Value Co-creation

Effie Law, Virpi Roto, Heli Väätäjä and Yichen Lu: From UX Design Methods to Service Design Methods: Is it just a Matter of Scalability?

Gabriela Marcu and Karina Caro: Using Service Blueprinting to Identify UX Design Opportunities: A Case Study on Engaging Participants in Autism Research

Aleksandra Melnikova and Valerie Mitchell: Service design and experience design: what unites us is greater than what divides us

Kirsikka Vaajakallio, Anna Pyyluoma, Zeynep Falay von Fittner and Tuuli Mattelmäki: Experience strategies in the back stage

Peter Vistisen and Søren Poulsen: Temporal sketching as a method to balance service and experience design