Wellbeing of employees is an important challenge for today’s organizations and companies. The mental and physical wellbeing of employees or staff can be assessed through a study of impact of user experiences at their workplaces. Work efficiency and personal health are affected if the employee wellbeing is not maintained in the organization. It can also lead to employee absenteeism as well as reduced productivity at workplaces such as IT companies, banks, factories, hospitals or even the municipalities and cities.
Use of digital technologies is an increasingly large part of the daily activities in most workplaces, thus an increasingly important part of wellbeing at work. User experiences with the digital tools may influence job satisfaction either positively or negatively and thereby affect employee wellbeing and work engagement. While many employers understand the importance of user experience of work tools in the big picture of employee wellbeing, tools for work context are still often selected based on price, performance, and security criteria, forgetting their emotional impacts on employees. Perhaps because of the slow waking up of the industry, there is surprisingly little research on work tool user experiences. After the early works about a decade ago only recently this topic has gained more momentum, e.g., a special issue on designing interactive systems for work engagement.
With the current set of still rather limited set of scientific literature, it is the right time to think about the topics that deserve more attention from scholars. UX@Work workshop is organised by a group – IFIP TC13 WG6: Human Work Interaction Design (HWID). It aims to compile a research agenda for studying the role of interactive technologies at increasingly digitized workplaces as well as related Industry 4.0 scenarios.
Objectives of UX@Work Workshop:
The UX@Work workshop has three main objectives:
1. To share the research needs on concepts, theories, practices and challenges related to user experiences and wellbeing in various work environments,
2. To compile a research agenda for future research in the area of user experiences and wellbeing at work,
3. To expand the IFIP TC13 WG6 Human Work Interaction Design community with researchers and practitioners from various disciplines and work environments.
Ganesh Bhutkar VIT Pune, INDIA – firstname.lastname@example.org
Roto Virpi Aalto University, FINLAND – email@example.com