Tag Archives: user testing

Sawyer, P., Flanders, A. & Wixon, D. (1996) Making a difference – The impact of inspections. In Proceedings of the ACM CHI’96 Conference on Human Factors in Computing Systems. pp. 376-382.

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DOI=10.1145/238386.238579 Sawyer, Flanders and Wixon defined a metric called impact ratio to measure the effectiveness of usability evaluation methods. This numerical value presents the proportion of the problems that the development team commits to fix from all the problems found … Continue reading

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