Tag Archives: usability testing

Barkhuus, L. and Rode, J.A. 2007. From mice to men – 24 years of evaluation in CHI. In Extended Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

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doi=10.1145/1240624.2180963 Barkhuus and Rode analysed the type and scope of evaluations in 1983, 1988, 1994, 2000 and 2006 CHI conference papers. Their results showed that proportion of papers including evaluation has increased so that almost all the accepted papers include … Continue reading

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Cooke, L. (2010) Assessing Concurrent Think-Aloud Protocol as a Usability Test Method: A Technical Communication Approach. IEEE Transactions on Professional Communication, Vol.53, No.3, pp. 202-215.

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DOI=10.1109/TPC.2010.2052859 Lynne Cooke made studies on concurrent think-aloud protocol and assessed how well verbal reports correlate with eye movements in usability testing. She used eye-tracking equipment to compare the contents of verbalization and eye movement during task performance, and to … Continue reading

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Boren, T., Ramey, J. (2000) Thinking aloud: reconciling theory and practice. IEEE Transactions on Professional Communication. Vol. 43, No. 3, pp. 261-278.

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DOI=10.1109/47.867942 Boren and Ramey have their backgrounds on technical communication and are actively involved in usability testing. As technical communicators they criticise the way thinking aloud is applied in usability testing. Ted Boren observed over 20 usability specialists in 2 … Continue reading

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Wright, P. & Monk, A.F. (1991) A cost-effective evaluation method for use by designers. International Journal of Man-Machine Studies. Vol. 35, No. 6, pp. 891-912.

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DOI= 10.1016/S0020-7373(05)80167-1 Cooperative evaluation is a method presented by Peter Wright and Andrew Monk. This method combines elements from thinking aloud and question-asking protocol, since the users are asked to think aloud and also to ask questions from the tutor … Continue reading

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Kennedy, S. (1989) Using video in the BNR usability lab. SIGCHI Bulletin. Vol. 21, No. 2, pp. 92-95.

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DOI=10.1145/70609.70624 Sue Kennedy presents in her article a method called Co-Discovery Learning that she and her colleagues had used in evaluating various communication systems. In Co-Discovery Learning two users cooperate and try to discover how to use a new system … Continue reading

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Kato, T. (1986) What “question-asking protocols” can say about the user interface. International Journal of Man-Machine Studies, Vol. 25, No. 6, pp. 659-673.

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DOI= 10.1016/S0020-7373(86)80080-3 Takashi Kato presents in his article (1986) a question-asking protocol which he considers as a more natural way of behaviour than thinking aloud. In question-asking protocol, the test users are encouraged to ask questions from a tutor that … Continue reading

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Dicks, R.S. (2002) Mis-usability: on the uses and misuses of usability testing. In Proceedings of the 20th annual international conference on Computer documentation (SIGDOC ’02). pp. 26-30

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DOI=10.1145/584955.584960 http://doi.acm.org/10.1145/584955.584960 Dicks discusses on the problems that he has noticed in testing practices and in teaching usability testing. At first, he reminds what characteristics are requited to call some testing a usability test. Dumas&Redish (1994; see references from the … Continue reading

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