Tag Archives: UCD

Lindgren, H. (2012) Knowledge Artifacts as Tools to Communicate and Develop Knowledge in Collaborative User-Driven Design, CBMS 2012

Bookmark and Share

This paper had some of the keywords I use, but was little bit off my topic. It is focused on development of ICT-tools that help collaboration and care in clinical context. The knowledge artifacts mentioned in the title are the … Continue reading

Posted in Conference article | Tagged , , | Leave a comment

Cockton, G. Revisiting Usability’s Three Key Principles. alt.chi / CHI 2008.

Bookmark and Share

In his article Cockton goes through and criticizes Gould&Lewis’s key principles of user-centered design, i.e. early focus on users and tasks, empirical measurement, and iterative design. The end result of the article is harsh. The key principles have not “stood … Continue reading

Posted in Conference article | Tagged , , , | Leave a comment

LETTL, C. 2007. User involvement competence for radical innovation. Journal of Engineering and Technology Management 24, 1–2, 53–75.

Bookmark and Share

This paper discusses involving users into radical innovation (RI) process. The users may be incapable of contributing to RI due to functional fixations, inability to evaluate concepts without existing reference product or the high technological complexities involved. This is separate … Continue reading

Posted in Journal article | Tagged , , , , , , | Leave a comment

MARTI, P. AND BANNON, L.J. 2009. Exploring User-Centred Design in Practice: Some Caveats. Knowledge, Technology & Policy 22, 1, 7

Bookmark and Share

Marti and Bannon [Marti and Bannon 2009] re-iterate UCD from its now well-established definitions and foundation (see [Norman and Draper 1986] [Gould and Lewis 1985; Gould et al. 1991] and ISO 13407) via the key principles by Gulliksen et al. … Continue reading

Posted in Journal article | Tagged , , , , , , , , | Leave a comment

GOULD, J.D., BOIES, S.J., AND LEWIS, C. 1991. Making usable, useful, productivity-enhancing computer applications. Communications of the ACM 34, 1, 74

Bookmark and Share

Gould, Boies and Lewis (1991) elaborate on their own rules by emphasizing the need to act out the design for usability principles as a process, and by adding a fourth rule “Integrated design”. With integrated design the authors reach towards … Continue reading

Posted in Journal article | Tagged , , , , , , , | Leave a comment

GOULD, J.D. AND LEWIS, C. 1985. Designing for usability: key principles and what designers think. Communications of the ACM 28, 3, 300-311

Bookmark and Share

Legends of UCD Gould and Lewis reported their famous Key principles for Design. These were later extended and adapted to most of our standards etc. I’d say a truly seminal work, and a solid start for any historic reminiscence. Three … Continue reading

Posted in Journal article | Tagged , , , , , , , , , , , , , | Leave a comment

Mackay et al. (2000) Reconfiguring the User: Using Rapid Application Development. Social Studies of Science 30(5). pp. 737-757

Bookmark and Share

The paper presents an analysis of the role of ‘user’ in a rapid application development project. The article utilizes Woolgar’s idea of configuring the user as basis or background and extends it to how in addition to users also producers … Continue reading

Posted in Journal article | Tagged , , , , | Leave a comment

Garrety, K. & Badham, R. (2004) User-Centered Design and the Normative Politics of Technology, Technology & Human Values, Vol. 29, No. 2. pp. 191-212

Bookmark and Share

Garrety and Badham present an interesting case study of the introduction and use of UCD methods in a mining and manufacturing company in Australia. The paper focuses on politics on getting the UCD methods to work in practice. The described … Continue reading

Posted in Journal article | Tagged , , | Leave a comment

Greenberg, S. & Buxton, B. (2008) Usability Evaluation Considered Harmful (Some of the Time). In CHI 2008 Proceedings, pp. 111-120.

Bookmark and Share

Greenberg and Buxton have listed in their paper a number of problems related to usability testing, and situations where usability evaluation can even be harmful ”if naively done ’by rule’ rather than ’by thought’”. Their main message is: ”the choice … Continue reading

Posted in Conference article | Tagged , , , , | Leave a comment

Lee, J.H. and Popovic, V. and Blackler, A.L. and Lee, K.P. (2009)User-designer collaboration during the early stage of the design process. IASDR 2009 Proceedings

Bookmark and Share

Lee et al. give a nice introduction in involving users to product design. They claim collaboration (if understood) is the magic bullet to users’ tacit needs. The Authors claim literature to see distinctions between UCD, participatory design and designing for … Continue reading

Posted in Conference article | Tagged , , , , , , | Leave a comment

Ji-Ye Mao, Karel Vredenburg, Paul W. Smith, and Tom Carey. 2005. The state of user-centered design practice. Commun. ACM 48, 3 (March 2005)

Bookmark and Share

The article presents the results of a survey focusing on organizational impact and practice of UCD. The survey was sent to CHI conference attendees and UPA members (over 3 000 people). The authors got 103 completed questionnaires (response rate < … Continue reading

Posted in Journal article | Tagged , , | 1 Comment

Holtzblatt, K. (2011) What makes things cool? Intentional design for innovation. Interactions November+December 2011.

Bookmark and Share

Article describes results of a research project conducted by InContext Design and focusing on what makes products and services cool. The research resulted to two concepts, the Wheel of Joy and the Triangle of Design that define the aspects of … Continue reading

Posted in Journal article | Tagged , , , | 1 Comment

Sengers, P. and Gaver, B. 2006. Staying open to interpretation: engaging multiple meanings in design and evaluation. DIS’06

Bookmark and Share

DOI= http://doi.acm.org/10.1145/1142405.1142422 Sengers and Gaver want to add new perspectives to both design and evaluation of new systems. In addition to, designing systems that “convey a single, specific, clear interpretation of what they are for and how they should be … Continue reading

Posted in Conference article | Tagged , | Leave a comment

Agostini, A., De Michelis, G. and Susani, M. From user participation to user seduction in the design of innovative user-centered systems (2000)

Bookmark and Share

Agostini, A., De Michelis, G. and Susani, M. From user participation to user seduction in the design of innovative user-centered systems. In Dieng, R., Giboin, A., Karsenty, L. and G. De Michelis, Eds. Designing Cooperative Systems, 2000, IOS Press, Amsterdam, … Continue reading

Posted in Conference article | Tagged , , , , , | Leave a comment

Winograd, T. (1997) The Design of Interaction

Bookmark and Share

“The Design of Interaction” is an interesting essay by Terry Winograd. The essay is pulished in a book titled “Beyond Calculation: The Next Fifty Years of Computing”, which was part of  ACM’s 50th birthday celebrations. In the book leading experts … Continue reading

Posted in Book chapter | Tagged , , | Leave a comment

Gulliksen et al. (2003) Key principles for user-centred systems design

Bookmark and Share

The article describes (or lists) a collection of UCD principles that should be used to guide designing for usability. The authors do no believe that the existing abstract UCD definitions are adequate for ensuring usability. Instead they argue that general … Continue reading

Posted in Journal article | Tagged | Leave a comment