Tag Archives: strategic usability

Brown, T. Design Thinking. Harvard Business Review, June 2008.

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The article defines design thinking as ‘a methodology that imbues the full spectrum of innovation activities with a human-centered design ethos’. Human-centered is further defined as understanding (through observations) what people want, need, like and dislike about particular products. In … Continue reading

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Verganti, R. (2011) Designing Breakthrough Products: How companies can systematically create innovations that customers don’t even know they want

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While contributing to hot and popular discussion on innovation management Verganti also touches user-centred design. The HBR article is filled with examples and statements that every usability and user experience professional is familiar with (e.g. “meaning first, technology second” and … Continue reading

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Hertzum, M. (2010) Images of Usability

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Abstract: The term usability is ubiquitous in human–computer interaction, so much so that it is commonly used without definition. Rather than one established meaning of usability, there are, however, multiple images of usability. Although each image provides a partial view, … Continue reading

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