Tag Archives: Product development

Varsaluoma, J., & Sahar, F. (2014, October). Usefulness of long-term user experience evaluation to product development: practitioners’ views from three case studies. In Proceedings of the 8th Nordic Conference on Human-Computer Interaction: Fun, Fast, Foundational (pp. 79-88). ACM.

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Long-term UX and longitudinal research approach problems causing frustration for expert users. This article investigates how practitioners in companies utilize results from long-term UX evaluations and approaches the usefulness from practitioners’ perspective. According to previous research it is encouraged to … Continue reading

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Thomke and Fujimoto (2000) The Effect of “Front-Loading” Problem-Solving on Product Development Performance, Journal of Product Innovation Management, 17, pp.128-142

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Thomke and Fujimoto study the effect of front-loading problem-solving on product development performance. Product development in this article is described as bundle of interdependent problem-solving cycles. Problem-solving is described as a four-step process: 1) design (identify goal and problem) 2) … Continue reading

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Boujut, J-F., Hisarciklilar, O., (2012) Using a semiotic classification to characterise objects involved in collaborative design, Journal of Design Research, 10 (3), pp. 155-169

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In cooperative design communication shifts from asynchronous to synchronous. Paper studies annotations (mostly in 2D and 3D product representations) as means to support design communication. Segmentation between expertise (design & manufacturing) has requested the use of accurate representations. In 2D … Continue reading

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Heisig, P. et al. (2010) Exploring knowledge and information needs in engineering from the past and for the future – results from a survey, Design Studies, 31 (5), pp. 499-532

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Paper looks at the knowledge and information needs on engineers and managers throughout the whole product life-cycle. Online survey was used to collect data, and 137 responses were received. Altogether 69 categories emerged from current knowledge and information needs and … Continue reading

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MARTI, P. AND BANNON, L.J. 2009. Exploring User-Centred Design in Practice: Some Caveats. Knowledge, Technology & Policy 22, 1, 7

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Marti and Bannon [Marti and Bannon 2009] re-iterate UCD from its now well-established definitions and foundation (see [Norman and Draper 1986] [Gould and Lewis 1985; Gould et al. 1991] and ISO 13407) via the key principles by Gulliksen et al. … Continue reading

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GOULD, J.D., BOIES, S.J., AND LEWIS, C. 1991. Making usable, useful, productivity-enhancing computer applications. Communications of the ACM 34, 1, 74

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Gould, Boies and Lewis (1991) elaborate on their own rules by emphasizing the need to act out the design for usability principles as a process, and by adding a fourth rule “Integrated design”. With integrated design the authors reach towards … Continue reading

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GOULD, J.D. AND LEWIS, C. 1985. Designing for usability: key principles and what designers think. Communications of the ACM 28, 3, 300-311

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Legends of UCD Gould and Lewis reported their famous Key principles for Design. These were later extended and adapted to most of our standards etc. I’d say a truly seminal work, and a solid start for any historic reminiscence. Three … Continue reading

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Hölttä, V.(2010) Enabling Efficient Communication of Quality Design Information. Design 2010

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Below is an abstract of a paper that was published in Design conference. Designing and manufacturing products requires the production and distribution of vast amounts of information. Due to the information intensive nature of the design process, poor communication of … Continue reading

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Hölttä, V.,Eisto, T., Nieminen, M. (2010) Impacts of Poor Communication of Design Information and Factors Leading to it. PLM10

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Below is an abstract of a paper published in PLM10 conference. It discusses the challenges in design communication. Design information is used in the design process by various people in the development network. Hence, the quality of that design information … Continue reading

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Wixon, D. (2011) Measuring fun, trust, confidence, and other ethereal constructs: It isn’t that hard. Interactions Vol. 18 no 6.

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In his article, Wixon argues that everything can be measured, but something about the object of measurement is always lost. Therefore, we need multiple measurements to get more accurate measures of the real thing. Still, the most important thing in … Continue reading

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Lee, J.H. and Popovic, V. and Blackler, A.L. and Lee, K.P. (2009)User-designer collaboration during the early stage of the design process. IASDR 2009 Proceedings

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Lee et al. give a nice introduction in involving users to product design. They claim collaboration (if understood) is the magic bullet to users’ tacit needs. The Authors claim literature to see distinctions between UCD, participatory design and designing for … Continue reading

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Carlile, P.R., (2004), Transferring, Translating, and Transforming: An Integrative Framework for Managing Knowledge across Boundaries, Organization Science, 15(5), pp. 555-568

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Carlile describes how clay models were replaced with virtual models in car design. Both of these models were used as boundary objects to discuss the design trade-offs between different functions. Paper presents a framework for managing knowledge across boundaries, and … Continue reading

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Agostini, A., De Michelis, G. and Susani, M. From user participation to user seduction in the design of innovative user-centered systems (2000)

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Agostini, A., De Michelis, G. and Susani, M. From user participation to user seduction in the design of innovative user-centered systems. In Dieng, R., Giboin, A., Karsenty, L. and G. De Michelis, Eds. Designing Cooperative Systems, 2000, IOS Press, Amsterdam, … Continue reading

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Carlile, Paul R. (2002) A Pragmatic View of Knowledge and Boundaries: Boundary Objects in New Product Development, Organization Science, 13 (4) , pp. 442-455

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Paper looks at boundary objects from pragmatic view, but they also describes syntactic and semantic approaches. It lists Nonaka’s 1994 paper  as one example that uses semantic approach. I was interested in looking at what boundary objects are used in … Continue reading

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