Tag Archives: maintenance

Betz, M. (2010) The Secret Life of Machines -Boundary Objects in Maintenance, Repair and Overhaul, Pervasive Computing 2010, Lecture notes in Computer Science, vol 6030, pp. 174-191

I found this paper to be interesting since it tackles the same challenges that we have studied: boundary objects in maintenance. The data for this paper was collected with observations, which is the same method we have used. Our work … Continue reading

Posted in Conference article | Tagged , | Leave a comment

Cooke, F.L. (2002) Harnessing the Firm-specific Knowledge of the Maintenance Workforce for Organizational Competitiveness, Technology Analysis & Strategic Management, vol. 14, no. 1, pp. 123-140.

I read this paper because Refaiy and Labib 2009 mentioned that this paper is the only paper that addresses the relationship between knowledge and maintenance workforce (skilled craftsmen and technicians who are responsible for maintaining production equipment). However, it turns … Continue reading

Posted in Journal article | Tagged | Leave a comment

Refayi, M., Labib, A. (2009) The effect of applying tacit knowledge on maintenance performance: an empirical study of the energy sector in the UK and Arab countries, Knowledge Management Research & Practice, 7, 277-288

The paper looks at socialization in maintenance context and how it affects maintenance team performance. Data was collected through surveys in energy industry in UK and Arab countries. Sharing tacit knowledge has positive impact on reliability, availability and maintenance supportability. … Continue reading

Posted in Journal article | Tagged , | 1 Comment