Tag Archives: expert user

Kjeldskov, J., Skov, M.B. and Stage, J. (2005) Does time heal? A longitudinal study of usability. In Proceedings of the 17th Australia conference on Computer-Human Interaction: Citizens Online: Considerations for Today and the Future (OZCHI ’05). Computer-Human Interaction Special Interest Group (CHISIG) of Australia, Narrabundah, Australia, Australia, pp. 1-10

Kjeldskov, Skov and Stage approached the question of differences between novice and expert users as test participants in a new way. Instead of having different users representing either novice or expert users, they had the same seven users as test … Continue reading

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