Tag Archives: customer segments
Christensen, C. M., Cook, S., & Hall, T. (2005). Marketing Malpractice. Harvard Business Review, 83(12), 74-83.
The article proposes a change to companies’ marketing strategies. The authors claim that “the job, not the customer, is the fundamental unit for analysis for a marketer who hopes to develop products that customers will buy”. The claim has an … Continue reading
Osterwalder’s and Pigneur’s book describes a key tool of their business thinking/modeling, namely Business Model Canvas. The canvas is a visual presentation of key business (model) topics. The author’s claim the canvas to be a great tool for describing, analyzing, … Continue reading