Tag Archives: case study

Varsaluoma, J., & Sahar, F. (2014, October). Usefulness of long-term user experience evaluation to product development: practitioners’ views from three case studies. In Proceedings of the 8th Nordic Conference on Human-Computer Interaction: Fun, Fast, Foundational (pp. 79-88). ACM.

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Long-term UX and longitudinal research approach problems causing frustration for expert users. This article investigates how practitioners in companies utilize results from long-term UX evaluations and approaches the usefulness from practitioners’ perspective. According to previous research it is encouraged to … Continue reading

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Mark, G. & Semaan, B. Resilience in Collaboration: Technology as a Resource for New Patterns of Action. In CSCW’08. pp. 137-146.

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The article presents results of a quite extreme case study of technology usage. The authors have interviewed 59 persons living in countries that are or have just been in war. The focus of the study has been on how IT … Continue reading

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LETTL, C. 2007. User involvement competence for radical innovation. Journal of Engineering and Technology Management 24, 1–2, 53–75.

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This paper discusses involving users into radical innovation (RI) process. The users may be incapable of contributing to RI due to functional fixations, inability to evaluate concepts without existing reference product or the high technological complexities involved. This is separate … Continue reading

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Kleinsmann, M. et al. (2010), Understanding the complexity of knowledge integration in collaborative new product development teams: a case study

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Paper looks at factors influencing the cretion of shared understanding in different interfaces. Design communication is in the core of product development teams, and it is needed to gain shared understanding within the teams. Hence, it is not a surprise … Continue reading

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MARTI, P. AND BANNON, L.J. 2009. Exploring User-Centred Design in Practice: Some Caveats. Knowledge, Technology & Policy 22, 1, 7

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Marti and Bannon [Marti and Bannon 2009] re-iterate UCD from its now well-established definitions and foundation (see [Norman and Draper 1986] [Gould and Lewis 1985; Gould et al. 1991] and ISO 13407) via the key principles by Gulliksen et al. … Continue reading

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Teegavarapu, S. & Summers, J.D, Case study method for design research, ASME2008

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This paper is for those who do not have the time to read Yin’s case study research book. This paper picks up the main points of that book: Five components of research: case study questions case study propositions units of … Continue reading

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Olsson et al. (2008) Two-Stage Offshoring: An Investigation of the Irish Bridge, MIS Quarterly, 32(2) pp. 257-279

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Another good example of a case study paper. Paper tries to theorize the irish companies working as bridges between US and the offshoring country India in software development. Relational exchange theory was used to guide data collection and analysis. Interviews … Continue reading

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Trauth, E.M., Jessup, L.M., Understanding Computer-Mediated Discussions: Positivist and Interpretive Analyses of Group Support System Use, MIS Quarterly, 24(1), pp.43-79

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This paper is a good example of an case study paper. Four Group Support System (GSS) sessions were held to discuss gender equity at a State University. Focus of the paper was on the 2 analysing methods: positivist analysis and … Continue reading

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Rivard et al. (2011) An Organizational Culture-Based Theory of Clinical Information Systems Implementation in Hospitals, Journal of the Association for Information Systems, vol. 12, pp.124-162

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I read this paper as a good example of case study research. Paper builds a model from the concept of the level of difficulty of Clinical Information Systems (CIS) implementation. The model explains the cultural explanations as antecedents of the … Continue reading

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Mackay et al. (2000) Reconfiguring the User: Using Rapid Application Development. Social Studies of Science 30(5). pp. 737-757

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The paper presents an analysis of the role of ‘user’ in a rapid application development project. The article utilizes Woolgar’s idea of configuring the user as basis or background and extends it to how in addition to users also producers … Continue reading

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Garrety, K. & Badham, R. (2004) User-Centered Design and the Normative Politics of Technology, Technology & Human Values, Vol. 29, No. 2. pp. 191-212

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Garrety and Badham present an interesting case study of the introduction and use of UCD methods in a mining and manufacturing company in Australia. The paper focuses on politics on getting the UCD methods to work in practice. The described … Continue reading

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