Category Archives: Conference article

Fronemann, N., & Peissner, M. (2014, October). User experience concept exploration: user needs as a source for innovation. In Proceedings of the 8th Nordic Conference on Human-Computer Interaction: Fun, Fast, Foundational (pp. 727-736). ACM.

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User experience (UX) has become more and more important, as successful products need to provide opportunities for enjoyment and user engagement in addition to good usability. UX includes anticipation of usage, usage itself and reflection on the use. The authors … Continue reading

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Mols, Ine, Elise van den Hoven, and Berry Eggen. “Making memories: a cultural probe study into the remembering of everyday life.” Proceedings of the 8th Nordic Conference on Human-Computer Interaction: Fun, Fast, Foundational. ACM, 2014.

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Mementos are digital or physical objects reminding the user of persons, places or events. They function as memory cues, aiding the memory in retrieving details not recalled spontaneously. Memory cues can be utilized in remembering either knowledge or autobiographical memories. … Continue reading

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Varsaluoma, J., & Sahar, F. (2014, October). Usefulness of long-term user experience evaluation to product development: practitioners’ views from three case studies. In Proceedings of the 8th Nordic Conference on Human-Computer Interaction: Fun, Fast, Foundational (pp. 79-88). ACM.

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Long-term UX and longitudinal research approach problems causing frustration for expert users. This article investigates how practitioners in companies utilize results from long-term UX evaluations and approaches the usefulness from practitioners’ perspective. According to previous research it is encouraged to … Continue reading

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Bodker, S., Klokmose, C.N. Dynamics in artifact ecologies. NordiCHI’12. pp. 448-457.

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The paper aims to continue discussions of artifact ecologies, i.e. artifacts a person owns, has access to, and uses. The focus on the paper is especially on changes of one’s artifact ecology when new artifact is introduces. The authors have … Continue reading

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Isomursu, M., Kuutti, K. and Vainamo, S. (2004) Experience clip: Method for user participation and evaluation of mobile concepts. In Proceedings of the eighth conference on Participatory design: Artful integration: interweaving media, materials and practices (PDC 04), Vol. 1, pp. 83-92.

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DOI=10.1145/1011870.1011881 In Experience Clip, a pair of users from the passers by is invited to participate in the evaluation of a mobile application in the use of which moving around is central. They gave the evaluated application to the other … Continue reading

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Froekjaer, E. and Hornbaek, K. (2005) Cooperative usability testing: complementing usability tests with user-supported interpretation sessions. In CHI ’05 Extended Abstracts on Human Factors in Computing Systems (CHI EA ’05), pp. 1383-1386.

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DOI=10.1145/1056808.1056922 Froekjaer and Hornbaek present a usability testing method called Cooperative Usability Testing. It consists of two parts: The first part is an interaction session in which user interacts with the system as in contextual inquiry or in thinking aloud … Continue reading

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Kjeldskov, J., Skov, M.B. and Stage, J. (2004) Instant data analysis: conducting usability evaluations in a day. In Proceedings of the third Nordic conference on Human-computer interaction (NordiCHI ’04). ACM, New York, NY, USA, pp. 233-240.

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DOI=10.1145/1028014.1028050 Kjeldskov et al. decided to test if the analysis phase of usability testing could be cut down and thereby cut the costs of testing. They utilized the resources already used in testing, i.e. the moderator and a note taker, … Continue reading

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Hackman G.S. and Biers, D.W. (1992) Team Usability Testing: Are two Heads Better than One? Proceedings of the Human Factors and Ergonomics Society Annual Meeting, October 1992; vol. 36, 16: pp. 1205-1209.

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DOI= 10.1177/154193129203601605 Hackman and Biers made studies to compare the performance of a single user alone, a single user with an observer and a pair of users all using the thinking aloud method. Their results showed that the presence of … Continue reading

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O’Malley, C.E., Draper, S.W. & Riley, M.S. (1984) Constructive interaction: A method for studying human-computer-human interaction. In Shackel, B. (Ed.) Human-computer interaction – INTERACT’84. pp. 269-274.

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Constructive interaction is a method involving two users at the same time in solving a problem. O’Malley et al. brought this method into the studies of human-computer interaction in the mid 1980’s. In this method, two subjects with comparable expertise … Continue reading

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Eppler, M.J., (2011) What is an Effective Knowledge Visualization? Insight from a Review of Seminal Concepts, 15th International Conference on Information Visualisation

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Paper discusses different concepts related to knowledge visualization. My interest was on the concepts ‘conscription device’ and ‘boundary object’ (in particular, on conscription devices). Boundary objects have different meanings in different contexts, but their structure is common enough to more … Continue reading

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Hendry, D.G. 2004, “Communication functions and the adaptation of design representations in interdisciplinary teams”, The 5th conference on Designing interactive systems: processes, practices, methods, and techniques (DIS ’04)ACM, New York, USA, pp. 123.

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Design representations are used in user centered design to direct the design process and communication functions to enlist interdisciplinary participation. Five functions of design representations are listed in the paper (based on selective literature review): conscripting coordinating framing persuading recording … Continue reading

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van den Haak, M.J. and de Jong, M.D.T. (2005) Analyzing the interaction between facilitator and participants in two variants of the think-aloud method. Proceedings of the International Professional Communication Conference, 2005 (IPCC 2005). pp. 323- 327.

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DOI= 10.1109/IPCC.2005.1494192 Van den Haak and de Jong (2005) compared the interaction between the test moderator and test user in two different settings: using thinking-aloud method alone and paired user testing that they call constructive interaction test. They analysed parts … Continue reading

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Sauro, J. and Lewis, J.R. (2009) Correlations among prototypical usability metrics: evidence for the construct of usability. In Proceedings of the 27th international conference on Human factors in computing systems (CHI ’09). ACM, New York, USA, pp. 1609-1618.

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DOI= 10.1145/1518701.1518947 To study the correlations between common usability metrics used in typical usability tests, Sauro and Lewis made an analysis focusing on summative usability studies made in practice. They were able to collect data from 90 usability tests in … Continue reading

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Kjeldskov, J., Skov, M.B. and Stage, J. (2005) Does time heal? A longitudinal study of usability. In Proceedings of the 17th Australia conference on Computer-Human Interaction: Citizens Online: Considerations for Today and the Future (OZCHI ’05). Computer-Human Interaction Special Interest Group (CHISIG) of Australia, Narrabundah, Australia, Australia, pp. 1-10

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Kjeldskov, Skov and Stage approached the question of differences between novice and expert users as test participants in a new way. Instead of having different users representing either novice or expert users, they had the same seven users as test … Continue reading

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Hornbaek, K. and Law, E.L-C. (2007) Meta-analysis of correlations among usability measures. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI ’07). ACM, New York, NY, USA, pp. 617-626.

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DOI= 10.1145/1240624.1240722 Hornaek and Law repeated a similar meta-analysis as Nielsen and Levy (1994) on usability studies reported in top HCI conferences and journals. They studied the data from 73 usability studies and analysed correlations between various usability measures, such … Continue reading

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Hales, C. (2000). Ten Critical Factors in the Design Process. ASME, Strongsville, Ohio, May 23 – 24.

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Paper lists ten critical factors in the design process: defining the problem, a working design team, the right tools for the job, communicating effectively, getting the concept right, keeping it simple, making the functions clear, tackling safety, selecting material and … Continue reading

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Betz, M. (2010) The Secret Life of Machines -Boundary Objects in Maintenance, Repair and Overhaul, Pervasive Computing 2010, Lecture notes in Computer Science, vol 6030, pp. 174-191

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I found this paper to be interesting since it tackles the same challenges that we have studied: boundary objects in maintenance. The data for this paper was collected with observations, which is the same method we have used. Our work … Continue reading

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Mehlenbacher, B. et al. (2010) Social media for sustainable engineering communication, SIGDOC’10

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I came across this article when I was looking for paper that discusses how engineering communication can be supported. However, the concept engineering communication in the title was a bit misleading, since paper turned out to be a general literature … Continue reading

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Gomez-Perez, J.M. et al. (2009) Using Task Context to Achieve Effective Information Delivery, Workhop on Context, Information and Ontologies, Greece

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The use of task context (i.e. the context of the user’s current activities) to guide information seeking of knowledge workers is valuable for improving their effectiveness. That is, user’s context can be characterized by a set of information objects (information … Continue reading

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Brix, A 2009, ‘Does user-driven design drive design-driven users?: Reflections on the conceptual framing of user informed design processes’, Seoul, South Korea, 30-06-10,

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Brix’s article challenges the idea that user-centered approach to design is required in order to ensure usable designs. While the article agrees that involving users to design process is one way to do design, it challenges the dominance of user-driven … Continue reading

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