Author Archives: Petri

Cross, N. Designerly Ways of Knowing: Design Discipline Versus Design Science. Design Issues 17(3), 2001. pp. 49-55.

The article represents a historical walkthrough of science in and about design. The author identifies different approaches and time periods during which ‘scientification’ of design has been tried. The relationship between science and design is still anything but clear and … Continue reading

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Bodker, K. & Strandgaard, P. Workplace Cultures: Looking at Artifacts, Symbols and Practices. In Greenbaum, J. & Kyng, M. (eds.) Design at Work: Co-operative Design of Computer Systems. 1991. pp. 121-136.

The article explains a cultural studies informed approach on doing user research in work context. The authors see workplaces as individual cultures which values and beliefs have grown out of experiences of the members of the workplace and have been … Continue reading

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Nielsen, L. From user to character – an investigation into user-descriptions in scenarios. DIS2002. pp. 99-104.

Nielsen reports an analysis of user descriptions in Cooper’s and Caroll’s scenarios. The analysis reveals the user accounts in user-centred design to be very flat and even naive. As a solution to this problem, Nielsen suggests studying the way people … Continue reading

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Martinsons, M.G., Davison, R.M. & Martinsons, V. How Culture Influences IT-enabled Organizaitional Change and Information Systems. Communications of ACM, April 2009, pp. 118-123.

The article presents the results of a study of 12 business process re-engineering cases in six countries. Hofstede’s cultural dimensions were used as background theory for defining the culture in the studied countries. The results are very much in line … Continue reading

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Mark, G. & Semaan, B. Resilience in Collaboration: Technology as a Resource for New Patterns of Action. In CSCW’08. pp. 137-146.

The article presents results of a quite extreme case study of technology usage. The authors have interviewed 59 persons living in countries that are or have just been in war. The focus of the study has been on how IT … Continue reading

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Boling, E. & Smith, K.M. The Design Case: Rigorous Design Knowledge for Design Practice. Interactions September-October 2012. pp. 48-53.

The article is a discussion of utility and requirements for good design cases. According to the authors, while almost any design case can be useful for designers, only few are really trustworthy, i.e. rigorous. It is a bit difficult to … Continue reading

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Hourcade, J.B. et al. HCI for Peace: Beyond Tie Dye. Interactions, September-October 2012. pp 40-47.

The article presents and idea of focusing (at least some of) HCI’s effort to concretely making world a better place. The primary aim of the authors is to reduce and prevent armed conflict. The article is not a research report … Continue reading

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Blythe, M. & Monk, A. Notes Towards an Ethnography of Domestic Technology. Designing Interactive Systems DIS2002. 276-281.

The paper reports findings of an ethnographic study of domestic technology. As a research method, authors have used something called technology biography. Technology biography includes: 1) a technology tour of participants homes, 2) last times questions about participants technology usage, … Continue reading

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Wright, P. & McCarthy, J. Empathy and Experience in HCI. CHI 2008 Proceedings. 637-646.

The article takes Winograd’s legendary suggestion (in 1996) for the theme for next generation of software design & HCI, i.e. ‘designing for the full range of human experience’, as a starting point and then reviews emerging UX methodologies from a … Continue reading

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Cockton, G. Revisiting Usability’s Three Key Principles. alt.chi / CHI 2008.

In his article Cockton goes through and criticizes Gould&Lewis’s key principles of user-centered design, i.e. early focus on users and tasks, empirical measurement, and iterative design. The end result of the article is harsh. The key principles have not “stood … Continue reading

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Johnson, M.W., Christensen, C.M., Kagerman, H. Reinventing Your Business Model. Harvard Business Review, December 2008: 50-59.

The article argues that radically new products usually need a new business models and that is why these game-changers rarely emerge from established businesses. As a result the authors suggest a three step process for companies to see past the … Continue reading

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Collins, J.C. & Porras, J. Building Your Company’s Vision. Harvard Business Review, September-October 1996: 65-77.

The authors argue that companies that are able to be successful year after year have fixed core values and core purpose. The core capability is to understand what should never change and what should change continuously and act accordingly. Company’s … Continue reading

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Michl, J. On Seeing Design as Redesign: An Exploration of a Neglected Problem in Design Education. Scandinavian Journal of Design History 12, 2002: 7-23.

Michl argues that there is something fundamentally wrong in word/concept of ‘design’. According to him, the term ‘design’ emphasizes design activity as a creative action of a individual to create something new from scratch. This perspective is very naive. Nothing … Continue reading

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Antonakis, J., Fenley, M. & Liechti, S. (2012) Learning Charisma. Harvard Business Review. June 2012. pp. 127-130.

Learning charisma is a short article about importance of charisma when leading others and successful presentation tactics that lead to better perceived charisma/leadership. The authors argue that although you can not teach someone to be another person or extremely charismatic, … Continue reading

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Porter, M. The Five Competitive Forces That Shape Strategy. Harward Business Review, January 2008. pp 78-93.

This Porter’s article is about industry analysis as part of strategy work. In the article Porter defines understanding and coping with competition as core task of the strategist. According to Porter, understanding competition means understanding five different competitive forces: direct … Continue reading

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Dourish, P. (2004) Where the Action Is: The Foundations of Embodied Interaction. Chapter 5. Foundations. pp 127-154.

The fifth chapter aims to turn the so far quite abstract and academic discussion to more concrete and design oriented one. The chapter aims to open up the notion of embodiment, explore what it brings together, and relate it to … Continue reading

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Boztepe, S. (2007) User Value: Competing theories and models. International Journal of Design, 1(2), 55-63.

Boztepe’s article provides an overview of different theories and models relating to value and relevant for design. The paper aims to cover definitions of value, types and properties of user value, and methodological approaches to value. The main contribution to … Continue reading

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Dourish, P. (2004) Where the Action Is: The Foundations of Embodied Interaction. Chapter 4. “Being-in-the-World”: Embodied Interaction. pp 99-126.

The fourth chapter of the book defines the concept of embodied interaction and brings together the themes of social and tangible computing through a quite heavy philosophical discussion. The core message of the chapter is the definition of embodied interaction … Continue reading

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Dourish, P. (2004) Where the Action Is: The Foundations of Embodied Interaction. Chapter 3. Social Computing. pp 55-97.

The third chapter of the book focuses on the second basis for embodied interaction approach/paradigm, i.e. social computing. By social computing Dourish means “the application of sociological understanding to the design of interactive systems”. Sociology is a broad field. Thus … Continue reading

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Kamppuri, M. 2012. Because deep down, we are not the same: values in cross-cultural design. interactions 19, 2

Kampuri’s article is published in “under development” forum of interactions magazine. Under development focuses on hci and interaction design possibilities in developing communities. Thus the article is not a strict academic research report but something between travel story, essay, and … Continue reading

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