Monthly Archives: September 2013
Benford, S., Greenhalgh, C., Giannachi, G., Walker, B., Marshall, J., Rodden, T. Uncomfortable User Experience. Communications of the ACM. Vol 56, No 9. 2013
CHI article on the cover of the CACM = must read. Benford et al.’s article is about creating and utilizing uncomfortable user experiences in design. The authors derive examples and ideas from art, media and amusement parks. The main idea … Continue reading
Siegel, D., Sorin, A., Thompson, M., Dray, S. Fine-Tuning User Research to Drive Innovation. Interactions. September-October 2013. pp. 42-49
The article focuses on interesting and difficult theme of innovating based on user-research. “User-centered innovation” is problematic area of design and engineering since traditional user research methods seem to produce basis for incremental improvements instead of new and novel ideas … Continue reading
Bodker, S., Klokmose, C.N. Dynamics in artifact ecologies. NordiCHI’12. pp. 448-457.
The paper aims to continue discussions of artifact ecologies, i.e. artifacts a person owns, has access to, and uses. The focus on the paper is especially on changes of one’s artifact ecology when new artifact is introduces. The authors have … Continue reading
Klein, G., Calderwood, R., Macgregor, D. Critical Decision Method for Eliciting Knowledge. IEEE Transaction on System, Man, and Cybernetics, vol 19, no 3, (1989)
Klein et al.’s paper describes an interview method that focuses on non-routine events. The method has been developed for studying decision making but it seems to be potentially applicable to UCD/HCI also. The core idea of the method is to … Continue reading