Robinson et al. (2000) Diary as dialogue in papermill process control, Communications of the ACM, vol. 43, pp. 65-70

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This paper presents an e-diary, that was used to replace a paper diary in a papermill. Entries in the diary constitute of dialogues within and between work shifts. The entries do not call for specific responses but it can evoke them. Benefits of e-diary compared to the paper diary are, for example, multiple access points and emphazize on recording also tacit knowledge. All and all the diary is designed to increase awareness among the people working at the paper factory. I looked at the diares through boundary object and conscription device lens, and I noticed that as a conscription device it works well. One reason for this could be that the diary is always used in its right context since the access points are located throughout the production process.

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