Monthly Archives: November 2012

Cockton, G. & Woolrych, A. Sale Must End: Should Discount Methods be Cleared off HCI’s Shelves? Interactions, September+October 2002. 13-18

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Interactions’ article is a critical analysis of the so called discount usability methods. By discount methods, the authors mean almost all usability inspection methods that I consider business as usual in industry, i.e. testing with only 3-5 users, heuristic evaluations … Continue reading

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Rouibah,K. and Caskey, K.R. (2005) Managing concurrent engineering with early supplier involvement: a case study, International Journal of Computer Integrated Manufacturing, 18(6) pp. 509-521

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The role of supplier is moving from component supplier to information and knowledge supplier. Designers must rely on suppliers for expertise throughout the engineering design process. Due to this trend the customer-supplier interface now plays a key role in the … Continue reading

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Chao and Ishii (2007) Design Process Error Proofing: Failure Modes and Effects Analysis of the Design Process, Journal of Mechanical Design, 129, pp. 491-501

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I was interested in this paper for the part that listed communication as one of the six potential areas in a design process. The other five areas were knowledge, analysis, execution, change and organizational errors. Design errors can occur in … Continue reading

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K. Krippendorff. Meaning of artifacts in language.Chapter four of The Semantic Turn: A New Foundation for Design. Taylor & Francis Group. 2006. pp. 147-176.

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The fourth chapter approaches the meaning of artifacts from the perspective of language. From this perspective the use of artifacts is only a small part of their life. Artifacts are discussed already before they exists and they can also be … Continue reading

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K. Krippendorff. Meanings in the lives of artifacts. Chapter five of The Semantic Turn: A New Foundation for Design. Taylor & Francis Group. 2006. pp. 177-191.

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In chapter five, Krippendorff analyses how the meaning of artifacts change during their life cycles. For Krippendorff, the traditional life cycle of an artifact (design, production, use, retirement) is however almost an illusion. The chapter starts with a thought provoking … Continue reading

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K. Krippendorff. Meaning in an ecology of artifacts. Chapter six of The Semantic Turn: A New Foundation for Design. Taylor & Francis Group. 2006. pp. 193-205.

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The sixth chapter of the book addresses how products link together meaningfully and form an ecology. The concept of ecology is borrowed from biology. An ecological approach to analyzing technology means looking into how ‘species’ of artifacts interact. In practice … Continue reading

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Mehlenbacher, B. et al. (2010) Social media for sustainable engineering communication, SIGDOC’10

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I came across this article when I was looking for paper that discusses how engineering communication can be supported. However, the concept engineering communication in the title was a bit misleading, since paper turned out to be a general literature … Continue reading

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Gomez-Perez, J.M. et al. (2009) Using Task Context to Achieve Effective Information Delivery, Workhop on Context, Information and Ontologies, Greece

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The use of task context (i.e. the context of the user’s current activities) to guide information seeking of knowledge workers is valuable for improving their effectiveness. That is, user’s context can be characterized by a set of information objects (information … Continue reading

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Owen, C. Design Thinking: Noters on its Nature and Use. Design Research Quarterly, Vol 2. No 1, January 2007, pp. 16-27

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The article defines design thinking as a complementary to science thinking and suggests that a balance between them is needed when solving many of the large problems we as a humanity are facing (e.g. large scale unemployment, climate change etc.). … Continue reading

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Brix, A 2009, ‘Does user-driven design drive design-driven users?: Reflections on the conceptual framing of user informed design processes’, Seoul, South Korea, 30-06-10,

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Brix’s article challenges the idea that user-centered approach to design is required in order to ensure usable designs. While the article agrees that involving users to design process is one way to do design, it challenges the dominance of user-driven … Continue reading

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Leydens, J.A. (2012) Sociotechnical communication in engineering: an exploration and unveiling of common myths, Engineering Studies, 4(1), pp.1-9

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This is an editorial of an special issue on sociotechnical communication in engineering. The issue covers communication between engineers, teaching communication for engineering students, and engineers communicating to non-engineers. One of the myths of engineering communication is that it is … Continue reading

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Jaanu, T. et al. (2012) Effects of Four Distances on Communication Processes in Global Software Projects, ESEM’12

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Media Synnchronicity Theory is used as a base for investigating four different distances to communication in software engineering projects. The distances are geographical, temporal, cultural and organization distance. Organization distance refers to working across boundaries. In the paper tools to … Continue reading

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Morris, M.,G. & Dillon, A. How User Perceptions Influence Software Use. IEEE Software, July/August 1997, pp. 58-65.

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The article states that technology acceptance model (TAM) offers theoretically valid and cheap way to evaluate both finished systems and systems under development. In addition the article presents a questionnaire which can be used to measure perceived usefulness, perceived ease … Continue reading

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Lindgren, H. (2012) Knowledge Artifacts as Tools to Communicate and Develop Knowledge in Collaborative User-Driven Design, CBMS 2012

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This paper had some of the keywords I use, but was little bit off my topic. It is focused on development of ICT-tools that help collaboration and care in clinical context. The knowledge artifacts mentioned in the title are the … Continue reading

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Brown, T. Design Thinking. Harvard Business Review, June 2008.

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The article defines design thinking as ‘a methodology that imbues the full spectrum of innovation activities with a human-centered design ethos’. Human-centered is further defined as understanding (through observations) what people want, need, like and dislike about particular products. In … Continue reading

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