Grieb, J. and Lindemann, U. (2005) Providing communication media for distibuted design, ICED05

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The most interesting content of this paper were the two tables that describe communication media characteristics and design situation characteristics. Matching these two will help in finding suitable communication media for each situation. In our research we have also looked at characteristics of communication and how they can be met with communication media. Similarities are for example in the duration of communication situation, number of participants, and direct documentation of the information exchange. Our matching is done on more abstract level than in this paper. Where this paper looks at communication situations in a very detailed level (e.g., confidentiality of information, degree of abstraction, conflict potential, etc.), we look at the situations classified into design communication types and their characteristics. For example in problem handling type the number of participants may vary, but we characterice the type with possibility to engage people in problmen handling. This paper includes the types in its situation characteristics under the labels of “objective of the task” and “division of work”. In addition, we look at what types of working methods the media tools offer, rather that specific features (presented in this paper), such as bandwith, level of security, etc.

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