Posts tagged in usability testing

van den Haak, M.J. and de Jong, M.D.T. (2005) Analyzing the interaction between facilitator and participants in two variants of the think-aloud method. Proceedings of the International Professional Communication Conference, 2005 (IPCC 2005). pp. 323- 327.

DOI= 10.1109/IPCC.2005.1494192

Van den Haak and de Jong (2005) compared the interaction between the test moderator and test user in two different settings: using thinking-aloud method alone and paired

Continue reading...van den Haak, M.J. and de Jong, M.D.T. (2005) Analyzing the interaction between facilitator and participants in two variants of the think-aloud method. Proceedings of the International Professional Communication Conference, 2005 (IPCC 2005). pp. 323- 327.

Sauro, J. and Lewis, J.R. (2009) Correlations among prototypical usability metrics: evidence for the construct of usability. In Proceedings of the 27th international conference on Human factors in computing systems (CHI ’09). ACM, New York, USA, pp. 1609-1618.

DOI= 10.1145/1518701.1518947

To study the correlations between common usability metrics used in typical usability tests, Sauro and Lewis made an analysis focusing on summative usability studies made in practice

Continue reading...Sauro, J. and Lewis, J.R. (2009) Correlations among prototypical usability metrics: evidence for the construct of usability. In Proceedings of the 27th international conference on Human factors in computing systems (CHI ’09). ACM, New York, USA, pp. 1609-1618.

Kjeldskov, J., Skov, M.B. and Stage, J. (2005) Does time heal? A longitudinal study of usability. In Proceedings of the 17th Australia conference on Computer-Human Interaction: Citizens Online: Considerations for Today and the Future (OZCHI ’05). Computer-Human Interaction Special Interest Group (CHISIG) of Australia, Narrabundah, Australia, Australia, pp. 1-10

Kjeldskov, Skov and Stage approached the question of differences between novice and expert users as test participants in a new way. Instead of having different users representing either novice or expert

Continue reading...Kjeldskov, J., Skov, M.B. and Stage, J. (2005) Does time heal? A longitudinal study of usability. In Proceedings of the 17th Australia conference on Computer-Human Interaction: Citizens Online: Considerations for Today and the Future (OZCHI ’05). Computer-Human Interaction Special Interest Group (CHISIG) of Australia, Narrabundah, Australia, Australia, pp. 1-10

Hornbaek, K. and Law, E.L-C. (2007) Meta-analysis of correlations among usability measures. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI ’07). ACM, New York, NY, USA, pp. 617-626.

DOI= 10.1145/1240624.1240722

Hornaek and Law repeated a similar meta-analysis as Nielsen and Levy (1994) on usability studies reported in top HCI conferences and journals. They studied the data from

Continue reading...Hornbaek, K. and Law, E.L-C. (2007) Meta-analysis of correlations among usability measures. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI ’07). ACM, New York, NY, USA, pp. 617-626.

Raita, E. and Oulasvirta, A. (2011) Too good to be bad: Favorable product expectations boost subjective usability ratings. Interacting with Computers, Vol. 23, No. 4, pp. 363-371.

DOI= 10.1016/j.intcom.2011.04.002

This article studies the effect of positive or negative priming on the subjective usability ratings after the test. The priming was done with two different versions of

Continue reading...Raita, E. and Oulasvirta, A. (2011) Too good to be bad: Favorable product expectations boost subjective usability ratings. Interacting with Computers, Vol. 23, No. 4, pp. 363-371.

Nielsen, J. and Levy, J. (1994) Measuring usability: Preference vs. performance. Communications of the ACM, Vol. 37, no. 4, pp. 66-75.

DOI= 10.1145/175276.175282

Nielsen and Levy (1994) made a meta-analysis to study the correlation between test users’ performance with the compared products and their preferences after the test. They found

Continue reading...Nielsen, J. and Levy, J. (1994) Measuring usability: Preference vs. performance. Communications of the ACM, Vol. 37, no. 4, pp. 66-75.

Hartmann, J., Sutcliffe, A. and De Angeli, A. (2008) Towards a theory of user judgment of aesthetics and user interface quality. ACM Transactions on Computer‐Human Interaction, Vol. 15, No. 4, Article 15, pp. 15:1-15:30.

DOI=10.1145/1460355.1460357

Also this article contributes to the discussions on the interplay between aesthetics and perceived usability. Hartmann et al. used two versions of two web sites in their studies

Continue reading...Hartmann, J., Sutcliffe, A. and De Angeli, A. (2008) Towards a theory of user judgment of aesthetics and user interface quality. ACM Transactions on Computer‐Human Interaction, Vol. 15, No. 4, Article 15, pp. 15:1-15:30.

Cockton, G. & Woolrych, A. Sale Must End: Should Discount Methods be Cleared off HCI’s Shelves? Interactions, September+October 2002. 13-18

Interactions’ article is a critical analysis of the so called discount usability methods. By discount methods, the authors mean almost all usability inspection methods that I consider business as usual in

Continue reading...Cockton, G. & Woolrych, A. Sale Must End: Should Discount Methods be Cleared off HCI’s Shelves? Interactions, September+October 2002. 13-18

Barkhuus, L. and Rode, J.A. 2007. From mice to men – 24 years of evaluation in CHI. In Extended Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

doi>10.1145/1240624.2180963

Barkhuus and Rode analysed the type and scope of evaluations in 1983, 1988, 1994, 2000 and 2006 CHI conference papers. Their results showed that proportion of papers including

Continue reading...Barkhuus, L. and Rode, J.A. 2007. From mice to men – 24 years of evaluation in CHI. In Extended Proceedings of the SIGCHI Conference on Human Factors in Computing Systems