Posts tagged in thinking aloud

Russo, J.E., Johnson, E.J. and Stephens, D.L. (1989) The validity of verbal protocols. Memory & Cognition. Vol. 17, No. 6, pp. 759-769.

Russo et al. listed several factors that could damage the validity of verbal protocols, and made experimental studies to show possible conflicts in Ericsson and Simon’s thinking-aloud model. They name two

Continue reading...Russo, J.E., Johnson, E.J. and Stephens, D.L. (1989) The validity of verbal protocols. Memory & Cognition. Vol. 17, No. 6, pp. 759-769.

Cooke, L. (2010) Assessing Concurrent Think-Aloud Protocol as a Usability Test Method: A Technical Communication Approach. IEEE Transactions on Professional Communication, Vol.53, No.3, pp. 202-215.

DOI=10.1109/TPC.2010.2052859

Lynne Cooke made studies on concurrent think-aloud protocol and assessed how well verbal reports correlate with eye movements in usability testing. She used eye-tracking equipment to compare the

Continue reading...Cooke, L. (2010) Assessing Concurrent Think-Aloud Protocol as a Usability Test Method: A Technical Communication Approach. IEEE Transactions on Professional Communication, Vol.53, No.3, pp. 202-215.

Boren, T., Ramey, J. (2000) Thinking aloud: reconciling theory and practice. IEEE Transactions on Professional Communication. Vol. 43, No. 3, pp. 261-278.

DOI=10.1109/47.867942

Boren and Ramey have their backgrounds on technical communication and are actively involved in usability testing. As technical communicators they criticise the way thinking aloud is applied in

Continue reading...Boren, T., Ramey, J. (2000) Thinking aloud: reconciling theory and practice. IEEE Transactions on Professional Communication. Vol. 43, No. 3, pp. 261-278.

Davis, J.H., Carey, M.H., Foxman, P.N. and Tarr, D.B. (1968) Verbalization, experimenter presence, and problem solving. Journal of Personality and Social Psychology. Vol. 8, No. 3, pp. 299-302.

James Davis et al. continued Gagne and Smith’s studies and divided the variable of thinking aloud into two variables: thinking aloud and moderator presence. The other variable of searching for a

Continue reading...Davis, J.H., Carey, M.H., Foxman, P.N. and Tarr, D.B. (1968) Verbalization, experimenter presence, and problem solving. Journal of Personality and Social Psychology. Vol. 8, No. 3, pp. 299-302.

Wright, P. & Monk, A.F. (1991) A cost-effective evaluation method for use by designers. International Journal of Man-Machine Studies. Vol. 35, No. 6, pp. 891-912.

DOI= 10.1016/S0020-7373(05)80167-1

Cooperative evaluation is a method presented by Peter Wright and Andrew Monk. This method combines elements from thinking aloud and question-asking protocol, since the users are asked

Continue reading...Wright, P. & Monk, A.F. (1991) A cost-effective evaluation method for use by designers. International Journal of Man-Machine Studies. Vol. 35, No. 6, pp. 891-912.

Kato, T. (1986) What “question-asking protocols” can say about the user interface. International Journal of Man-Machine Studies, Vol. 25, No. 6, pp. 659-673.

DOI= 10.1016/S0020-7373(86)80080-3

Takashi Kato presents in his article (1986) a question-asking protocol which he considers as a more natural way of behaviour than thinking aloud. In question-asking protocol, the

Continue reading...Kato, T. (1986) What “question-asking protocols” can say about the user interface. International Journal of Man-Machine Studies, Vol. 25, No. 6, pp. 659-673.

Gagné, R.M. and Smith, E.C. Jr. (1962) A study of the effects of verbalization on problem solving. Journal of Experimental Psychology, Vol. 63, no. 1, pp. 12-18.

Gagné and Smith present some studies they have made on the effects of verbalization on solving succeeding similar problems, and compare their results on the studies of others. They start their

Continue reading...Gagné, R.M. and Smith, E.C. Jr. (1962) A study of the effects of verbalization on problem solving. Journal of Experimental Psychology, Vol. 63, no. 1, pp. 12-18.

Duncker, K. (1945; original in German 1935) On problem solving. Psychological Monographs, Vol. 58, No. 270, pp. i-113.

Karl Duncker made a series of empirical studies on problem-solving in 1925-40. The problems were mostly mathematical problems, but many of the findings apply to other kinds of problems as well

Continue reading...Duncker, K. (1945; original in German 1935) On problem solving. Psychological Monographs, Vol. 58, No. 270, pp. i-113.