Posts tagged in methodology

Russo, J.E., Johnson, E.J. and Stephens, D.L. (1989) The validity of verbal protocols. Memory & Cognition. Vol. 17, No. 6, pp. 759-769.

Russo et al. listed several factors that could damage the validity of verbal protocols, and made experimental studies to show possible conflicts in Ericsson and Simon’s thinking-aloud model. They name two

Continue reading...Russo, J.E., Johnson, E.J. and Stephens, D.L. (1989) The validity of verbal protocols. Memory & Cognition. Vol. 17, No. 6, pp. 759-769.

GOULD, J.D., BOIES, S.J., AND LEWIS, C. 1991. Making usable, useful, productivity-enhancing computer applications. Communications of the ACM 34, 1, 74

Gould, Boies and Lewis (1991) elaborate on their own rules by emphasizing the need to act out the design for usability principles as a process, and by adding a fourth rule

Continue reading...GOULD, J.D., BOIES, S.J., AND LEWIS, C. 1991. Making usable, useful, productivity-enhancing computer applications. Communications of the ACM 34, 1, 74

GOULD, J.D. AND LEWIS, C. 1985. Designing for usability: key principles and what designers think. Communications of the ACM 28, 3, 300-311

Legends of UCD Gould and Lewis reported their famous Key principles for Design. These were later extended and adapted to most of our standards etc. I’d say a truly seminal work

Continue reading...GOULD, J.D. AND LEWIS, C. 1985. Designing for usability: key principles and what designers think. Communications of the ACM 28, 3, 300-311

Dicks, R.S. (2002) Mis-usability: on the uses and misuses of usability testing. In Proceedings of the 20th annual international conference on Computer documentation (SIGDOC ’02). pp. 26-30

DOI=10.1145/584955.584960 http://doi.acm.org/10.1145/584955.584960

Dicks discusses on the problems that he has noticed in testing practices and in teaching usability testing. At first, he reminds what characteristics are requited to call

Continue reading...Dicks, R.S. (2002) Mis-usability: on the uses and misuses of usability testing. In Proceedings of the 20th annual international conference on Computer documentation (SIGDOC ’02). pp. 26-30

Greenberg, S. & Buxton, B. (2008) Usability Evaluation Considered Harmful (Some of the Time). In CHI 2008 Proceedings, pp. 111-120.

Greenberg and Buxton have listed in their paper a number of problems related to usability testing, and situations where usability evaluation can even be harmful ”if naively done ’by rule’ rather

Continue reading...Greenberg, S. & Buxton, B. (2008) Usability Evaluation Considered Harmful (Some of the Time). In CHI 2008 Proceedings, pp. 111-120.