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Wenger, Etienne C., Snyder, William M. (2000) Communities of practice: The Organizational Frontier, Harvard Business Review, January-February 2000, pp. 139-145

Communities of practice are defined as follows: “They’re groups of people informally bound together by shared expertise and passion for a joint enterprise”. People in these communities share their expertise and

Continue reading...Wenger, Etienne C., Snyder, William M. (2000) Communities of practice: The Organizational Frontier, Harvard Business Review, January-February 2000, pp. 139-145

Schulte-Mecklenbeck, M. and Huber, O. (2003) Information search in the laboratory and on the Web: With or without an experimenter. Behavior Research Methods, Instruments, & Computers, Vol. 35, No. 2, pp. 227-235.

DOI= 10.3758/BF03202545

The studies of Schulte-Mecklenbeck and Huber focused on the effect of the location of test comparing laboratory settings and uncontrolled settings in locations selected by the users

Continue reading...Schulte-Mecklenbeck, M. and Huber, O. (2003) Information search in the laboratory and on the Web: With or without an experimenter. Behavior Research Methods, Instruments, & Computers, Vol. 35, No. 2, pp. 227-235.

Raita, E. and Oulasvirta, A. (2011) Too good to be bad: Favorable product expectations boost subjective usability ratings. Interacting with Computers, Vol. 23, No. 4, pp. 363-371.

DOI= 10.1016/j.intcom.2011.04.002

This article studies the effect of positive or negative priming on the subjective usability ratings after the test. The priming was done with two different versions of

Continue reading...Raita, E. and Oulasvirta, A. (2011) Too good to be bad: Favorable product expectations boost subjective usability ratings. Interacting with Computers, Vol. 23, No. 4, pp. 363-371.

Nielsen, J. and Levy, J. (1994) Measuring usability: Preference vs. performance. Communications of the ACM, Vol. 37, no. 4, pp. 66-75.

DOI= 10.1145/175276.175282

Nielsen and Levy (1994) made a meta-analysis to study the correlation between test users’ performance with the compared products and their preferences after the test. They found

Continue reading...Nielsen, J. and Levy, J. (1994) Measuring usability: Preference vs. performance. Communications of the ACM, Vol. 37, no. 4, pp. 66-75.

Mugge, R. and Schoormans, J.P.L. (2012) Product design and apparent usability. The influence of novelty in product appearance. Applied Ergonomics, Vol. 43, No. 6, pp. 1081-1088.

DOI= 10.1016/j.apergo.2012.03.009.

Mugge and Schoormans studied the effects of novelty on the perceived usability. They used washing machines and cameras as test material, and varied the appearance of the

Continue reading...Mugge, R. and Schoormans, J.P.L. (2012) Product design and apparent usability. The influence of novelty in product appearance. Applied Ergonomics, Vol. 43, No. 6, pp. 1081-1088.

Tractinsky, N., Katz, A.S. and Ikar, D. (2000) What is beautiful is usable. Interacting with Computers, Vol. 13, No 2, pp. 127-145.

DOI= 10.1016/S0953-5438(00)00031-X

Several studies have been made to assess the relationship between the beauty or aesthetics of a product and its perceived usability. The studies of Tractinsky et al

Continue reading...Tractinsky, N., Katz, A.S. and Ikar, D. (2000) What is beautiful is usable. Interacting with Computers, Vol. 13, No 2, pp. 127-145.

Hassenzahl, M. (2004) The Interplay of Beauty, Goodness, and Usability in Interactive Products. Human-Computer Interaction, Vol. 19, No. 4, pp. 319-349.

DOI: 10.1207/s15327051hci1904_2

Hassenzahl made studies in which he analysed the interaction between pragmatic attributes (i.e., perceived usability), hedonic attributes, goodness (i.e., satisfaction) and beauty. He used MP3-player software with

Continue reading...Hassenzahl, M. (2004) The Interplay of Beauty, Goodness, and Usability in Interactive Products. Human-Computer Interaction, Vol. 19, No. 4, pp. 319-349.

Hartmann, J., Sutcliffe, A. and De Angeli, A. (2008) Towards a theory of user judgment of aesthetics and user interface quality. ACM Transactions on Computer‐Human Interaction, Vol. 15, No. 4, Article 15, pp. 15:1-15:30.

DOI=10.1145/1460355.1460357

Also this article contributes to the discussions on the interplay between aesthetics and perceived usability. Hartmann et al. used two versions of two web sites in their studies

Continue reading...Hartmann, J., Sutcliffe, A. and De Angeli, A. (2008) Towards a theory of user judgment of aesthetics and user interface quality. ACM Transactions on Computer‐Human Interaction, Vol. 15, No. 4, Article 15, pp. 15:1-15:30.

Tamar Ben-Bassat, Joachim Meyer and Noam Tractinsky (2006) Economic and subjectve measures of the perceived value of aesthetics and usability. ACM Transactions on Computer-Human Interaction, Vol. 13, No. 2, pp. 210-234.

DOI=10.1145/1165734.1165737

The article by Ben-Bassat et al. continues the series of articles on assessing the effect of aesthetics to the perceived usability of systems. In their experiments, Ben-Bassat et

Continue reading...Tamar Ben-Bassat, Joachim Meyer and Noam Tractinsky (2006) Economic and subjectve measures of the perceived value of aesthetics and usability. ACM Transactions on Computer-Human Interaction, Vol. 13, No. 2, pp. 210-234.

Boland and Tenkasi (1995) Perspective Making and Perspective Taking in Communities of Knowing, Organization Science, 6(4), pp.350-372

I read this paper because Karsten (2001) used the concepts from this article. Authors refer to communication that strengthens the unique knowledge of a community as perspective making

Continue reading...Boland and Tenkasi (1995) Perspective Making and Perspective Taking in Communities of Knowing, Organization Science, 6(4), pp.350-372