Sirpa

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van den Haak, M.J. and de Jong, M.D.T. (2005) Analyzing the interaction between facilitator and participants in two variants of the think-aloud method. Proceedings of the International Professional Communication Conference, 2005 (IPCC 2005). pp. 323- 327.

DOI= 10.1109/IPCC.2005.1494192

Van den Haak and de Jong (2005) compared the interaction between the test moderator and test user in two different settings: using thinking-aloud method alone and paired

Continue reading...van den Haak, M.J. and de Jong, M.D.T. (2005) Analyzing the interaction between facilitator and participants in two variants of the think-aloud method. Proceedings of the International Professional Communication Conference, 2005 (IPCC 2005). pp. 323- 327.

Schulte-Mecklenbeck, M. and Huber, O. (2003) Information search in the laboratory and on the Web: With or without an experimenter. Behavior Research Methods, Instruments, & Computers, Vol. 35, No. 2, pp. 227-235.

DOI= 10.3758/BF03202545

The studies of Schulte-Mecklenbeck and Huber focused on the effect of the location of test comparing laboratory settings and uncontrolled settings in locations selected by the users

Continue reading...Schulte-Mecklenbeck, M. and Huber, O. (2003) Information search in the laboratory and on the Web: With or without an experimenter. Behavior Research Methods, Instruments, & Computers, Vol. 35, No. 2, pp. 227-235.

Reeves, B. and Nass, C. (1996) The Media Equation: How People Treat Computers, Television, and New Media Like Real People and Places. Chicago, IL, US: Center for the Study of Language and Information; New York, NY, US: Cambridge University Press, 305 p.

Reeves and Nass (1996) made experiments to study if people are polite to computers in the same was as they are polite to humans interviewers, i.e., if they give more positive

Continue reading...Reeves, B. and Nass, C. (1996) The Media Equation: How People Treat Computers, Television, and New Media Like Real People and Places. Chicago, IL, US: Center for the Study of Language and Information; New York, NY, US: Cambridge University Press, 305 p.

Sauro, J. and Lewis, J.R. (2009) Correlations among prototypical usability metrics: evidence for the construct of usability. In Proceedings of the 27th international conference on Human factors in computing systems (CHI ’09). ACM, New York, USA, pp. 1609-1618.

DOI= 10.1145/1518701.1518947

To study the correlations between common usability metrics used in typical usability tests, Sauro and Lewis made an analysis focusing on summative usability studies made in practice

Continue reading...Sauro, J. and Lewis, J.R. (2009) Correlations among prototypical usability metrics: evidence for the construct of usability. In Proceedings of the 27th international conference on Human factors in computing systems (CHI ’09). ACM, New York, USA, pp. 1609-1618.

Kjeldskov, J., Skov, M.B. and Stage, J. (2005) Does time heal? A longitudinal study of usability. In Proceedings of the 17th Australia conference on Computer-Human Interaction: Citizens Online: Considerations for Today and the Future (OZCHI ’05). Computer-Human Interaction Special Interest Group (CHISIG) of Australia, Narrabundah, Australia, Australia, pp. 1-10

Kjeldskov, Skov and Stage approached the question of differences between novice and expert users as test participants in a new way. Instead of having different users representing either novice or expert

Continue reading...Kjeldskov, J., Skov, M.B. and Stage, J. (2005) Does time heal? A longitudinal study of usability. In Proceedings of the 17th Australia conference on Computer-Human Interaction: Citizens Online: Considerations for Today and the Future (OZCHI ’05). Computer-Human Interaction Special Interest Group (CHISIG) of Australia, Narrabundah, Australia, Australia, pp. 1-10

Hornbaek, K. and Law, E.L-C. (2007) Meta-analysis of correlations among usability measures. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI ’07). ACM, New York, NY, USA, pp. 617-626.

DOI= 10.1145/1240624.1240722

Hornaek and Law repeated a similar meta-analysis as Nielsen and Levy (1994) on usability studies reported in top HCI conferences and journals. They studied the data from

Continue reading...Hornbaek, K. and Law, E.L-C. (2007) Meta-analysis of correlations among usability measures. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI ’07). ACM, New York, NY, USA, pp. 617-626.

Raita, E. and Oulasvirta, A. (2011) Too good to be bad: Favorable product expectations boost subjective usability ratings. Interacting with Computers, Vol. 23, No. 4, pp. 363-371.

DOI= 10.1016/j.intcom.2011.04.002

This article studies the effect of positive or negative priming on the subjective usability ratings after the test. The priming was done with two different versions of

Continue reading...Raita, E. and Oulasvirta, A. (2011) Too good to be bad: Favorable product expectations boost subjective usability ratings. Interacting with Computers, Vol. 23, No. 4, pp. 363-371.

Nielsen, J. and Levy, J. (1994) Measuring usability: Preference vs. performance. Communications of the ACM, Vol. 37, no. 4, pp. 66-75.

DOI= 10.1145/175276.175282

Nielsen and Levy (1994) made a meta-analysis to study the correlation between test users’ performance with the compared products and their preferences after the test. They found

Continue reading...Nielsen, J. and Levy, J. (1994) Measuring usability: Preference vs. performance. Communications of the ACM, Vol. 37, no. 4, pp. 66-75.

Mugge, R. and Schoormans, J.P.L. (2012) Product design and apparent usability. The influence of novelty in product appearance. Applied Ergonomics, Vol. 43, No. 6, pp. 1081-1088.

DOI= 10.1016/j.apergo.2012.03.009.

Mugge and Schoormans studied the effects of novelty on the perceived usability. They used washing machines and cameras as test material, and varied the appearance of the

Continue reading...Mugge, R. and Schoormans, J.P.L. (2012) Product design and apparent usability. The influence of novelty in product appearance. Applied Ergonomics, Vol. 43, No. 6, pp. 1081-1088.