Antaki, M., Schiffauerova, A., Thomson, V. (2010) The Performance of Technical Information Transfer in New Product Development, Concurrent Engineering, 18, pp. 291-301

The introduction part of this paper gives a good overall picture of work done on communication. Paper itself looks at communication in new product development.I found a couple of interesting points:

Continue reading...Antaki, M., Schiffauerova, A., Thomson, V. (2010) The Performance of Technical Information Transfer in New Product Development, Concurrent Engineering, 18, pp. 291-301