Garrety, K. & Badham, R. (2004) User-Centered Design and the Normative Politics of Technology, Technology & Human Values, Vol. 29, No. 2. pp. 191-212

Garrety and Badham present an interesting case study of the introduction and use of UCD methods in a mining and manufacturing company in Australia. The paper focuses on politics on getting

Continue reading...Garrety, K. & Badham, R. (2004) User-Centered Design and the Normative Politics of Technology, Technology & Human Values, Vol. 29, No. 2. pp. 191-212

Greenberg, S. & Buxton, B. (2008) Usability Evaluation Considered Harmful (Some of the Time). In CHI 2008 Proceedings, pp. 111-120.

Greenberg and Buxton have listed in their paper a number of problems related to usability testing, and situations where usability evaluation can even be harmful ”if naively done ’by rule’ rather

Continue reading...Greenberg, S. & Buxton, B. (2008) Usability Evaluation Considered Harmful (Some of the Time). In CHI 2008 Proceedings, pp. 111-120.